I have booking but I want to change the number of players, what can I do?
Just let us know and we will adjust the booking accordingly.
I have a coupon, how do I use it?
All our coupons include a code that you can use during the booking process.
Are games private or will I play with strangers?
All our games are private, the game is reserved for you and your group.
What are your business hours?
We are available on site depending on the bookings. If you wish to see our available games please visit our booking calendar.
What is actually an Escape Room?
The conversion of computer games into real group games are now known as Live Escape Rooms or Exit Rooms. Breakout Escape Room Augsburg is an intellectual game in which 2 to 6 people in a room have to solve various, logical tasks and puzzles within an hour's time in order to successfully complete the game. If you have played board games like Exit the Room, the Exit Games series or Escape Room the Game you won't be disappointed with a live game!
Is Breakout Escape Room also suitable for children?
Yes, absolutely! Escape Games are also suitable for children. There is no age restriction, but we do note that children under 12 years old must be accompanied by at least one adult to play. Children under 5 are allowed to play for free.
Do I need to know a lot or be very strong to successfully escape from the Escape Room?
You don't have to be Superman or a mastermind. There may be tasks that can only be solved together. Just bring enough brainpower and you have a real chance of escaping from the Escape Game.
Is the Escape Room also suitable for team building?
The game is very suitable for work groups that want to do team-building. We have two Escape Rooms and a maximum of 12 people can play at the same time. It is the perfect experience for a group of work colleagues, which promotes motivation, team spirit as well as cooperation and, above all, is fun.
How can I buy a voucher at Breakout Escape Room?
Just visit our GUTSCHEINE page and make your order in a few minutes. You have 3 options: to receive your Escape Room voucher by email, by post or to collect it from us and pay. Important! We are only on site depending on the booking, it's best to call ahead to make sure we are at the Escape Room.
Do you have a voucher from the Schlemmerblock voucher book or Gutscheingeniessen-Augsburg?
Just visit our GUTSCHEINE link and make your order in a few minutes. You have 3 options: to receive your Escape Room voucher by email, by post or to collect it from us and pay. Important! We are only on site depending on the booking, it's best to call ahead to make sure we are at the Escape Room.To get the offer, enter your code when booking and bring the voucher for Breakout Escape Room Augsburg with you. The discount will be applied on site.
Change, cancellation of the Escape Room
You can cancel or change your booking up to 24 hours before your appointment. Please understand that in any other case a handling fee will be charged:
- For a cancellation or room change less than 24 hours before your appointment, the fee is 30 EUR. We are sorry, but if there are less than 24 hours until your match, we cannot cancel or change the booking.
- If the group does not show up or shows up less than 3 hours before, we unfortunately have to send the invoice with the full amount.
We are sorry if you are unable to make your booking as planned. However, as the room was blocked for you and we cannot re-book it at such short notice, we unfortunately have to send the invoice with the full amount. If only one or two people are unable to attend, please come with a reduced number of people.
Contact us by phone or e-mail, and send us your booking number and the date you would like to come, and we will be happy to help you.
Do you have any questions?
Contact us by e-mail: [email protected] and we will be happy to answer your questions!